new eBook series presents the collection of best and most important
chapters on this topic recently published in the annual BPM and
Workflow Handbook series and other publications. BPM's promises are
real, but the path to success is littered with pitfalls and
shortcuts to failure.
If you are just embarking on using its methods
and tools, these authors have a wealth of experience to learn from
and build on. Whether you are a business manager or an Information
Technology practitioner, this special collection of papers will
provide valuable information about what BPM can do for you—and how
to apply it.